Legal
Privacy policy
1. Information We Collect
We collect: (a) Account information — name, email address, password hash; (b) Wallet addresses you connect or provide for payment; (c) Transaction data — ticket purchases, payment amounts, escrow status; (d) Usage data — pages visited, clicks, device type, browser, IP address collected via analytics; (e) Communications — support messages, dispute submissions.
2. How We Use Your Information
We use your data to: process ticket purchases and manage escrow; verify seller identity and prevent fraud; send transactional emails (purchase confirmation, ticket delivery, dispute updates); improve Platform performance and UX; comply with applicable law including AML/KYC obligations where required.
3. Data Sharing
We do not sell your personal information. We may share data with: payment processors and blockchain networks (wallet addresses only); cloud hosting providers; analytics services (aggregated, anonymized where possible); law enforcement when legally required.
4. Cookies & Tracking
We use essential cookies for authentication and session management. Analytics cookies help us understand usage patterns. You can disable non-essential cookies in your browser settings.
5. Data Retention
We retain account and transaction data for 7 years as required for financial compliance. Marketing data is deleted upon unsubscribe request.
6. Your Rights
Depending on your jurisdiction, you may have rights to: access your personal data; request correction or deletion; export your data; object to certain processing; lodge a complaint with a supervisory authority.
7. Security
We implement industry-standard encryption, secure wallet integrations, and regular security audits. No online transmission is 100% secure; use strong passwords and protect your wallet keys.
8. Children's Privacy
WorldFanX is not intended for users under 18. We do not knowingly collect data from minors.
9. International Transfers
Your data may be processed in the United States and other countries where we operate. By using the Platform, you consent to such transfers subject to appropriate safeguards.
10. Changes to This Policy
We may update this Privacy Policy periodically. Material changes will be communicated via email or Platform notice. Continued use after changes constitutes acceptance.
11. Contact
For privacy questions or requests, contact privacy@worldfanx.com.